Network and System Support Services

Linux and Open Source Expertise

GLACI's roots as an Internet Service Provider has helped us build a proven track record with server and network support. We utilize open source technology like Linux to squeeze maximum performance from hardware to support high volume applications. We have experience integrating Linux and other open source tools into heterogeneous environments along side proprietary Unix, mainframe, and Microsoft Windows Systems. Our services also extend to network infrastructure support, especially high demand environments utilized by ISPs.

Open source tools we use and support include but are not limited to: Linux, Apache, MySQL, Perl, PHP, Exim, RT (RequestTracker), Nagios, Webmin, FreeRadius, Amanda (backup software), User Mode Linux, VirtualBox, FireFox, GCC, and OpenOffice. We are particularly adept with Red Hat, Debian, and Ubuntu servers and workstations and offer support contracts for those systems.

Consolidation and Migration Projects

Over the years, we've helped numerous clients standardize and consolidate their server infrastructure to realize considerable cost and efficiency gains. In particular, GLACI has grown expert at helping companies manage the information technology adjustments that come with a corporate merger or acquisition. We know how to properly plan, prepare, and execute data and service migrations in ways that minimize down-time and reduce risk.

Remote Management

Many of our clients have reduced support costs by moving services to high availability servers in co-located server farms. GLACI provides remote, 24x7 management of servers under yearly support contract or time and material terms. On site emergency service is also available in some markets.